Sleepy in the morning

There seems to be a dramatic drop in speed in the mornings...is this due to heavier traffic?

Virgin looked like they had badly messed up their latest bill. It still thinks I am with them (for telephone services at the least).

First customer service call was the typical cliched pure rubbish from beginning to end. Some man in India who kept telling me I still had a virgin phone line. He offered to waive the 42p the bill said I owed him. He didn't grasp the concept that Virgin owed me for services that were charged for on a partial month basis. He said a supervisor would call me in an hour which he didn't. I genuinely considered the possibility that I had got through to the janitor by mistake and he was just trying to busk it rather than appear rude. Awful.

I tried again and spoke to a stern Scottish woman who acknowledged I had left Virgin AND that they owed me some money. Not enough money by my calculation but at least the call made some kind of sense. Would I really accept those kinds of standard for more consistent speeds? Maybe.

I will look at the speed issue in earnest next week sometime.

broadband be unlimited virgin media